Website use
These terms describe the rules for using Ruchira’s website and purchasing from our store. By browsing or ordering, you agree to these terms and our related policies.
We work to represent colors, fabrics, motifs, measurements, and product details accurately. Screens, lighting, photography, and the handmade nature of textiles can create slight differences.
Minor irregularities in handloom or handcrafted products are part of their character and do not make the product defective.
An order is accepted once payment is processed and confirmation is issued. We may decline or cancel orders for inventory errors, pricing errors, suspected fraud, or policy violations.
Please ensure shipping, contact, and product details are correct before placing an order.
Prices, discounts, product availability, and promotions may change without notice. Shipping, customs, and optional services may be shown separately where applicable.
Currency conversion or bank charges are determined by your payment provider.
Site content, images, copy, designs, graphics, and branding are owned by or licensed to Ruchira.
You may use the website for personal shopping only. Copying, reproducing, or redistributing content without permission is not allowed.
The website may use third-party payment, shipping, analytics, hosting, or communication tools. Their services may be subject to their own terms.
Ruchira is not responsible for delays or failures caused by events outside our reasonable control, including courier disruption, customs processing, or network issues.
Need help with a specific order or product? Reach us through the contact page and include your order number where applicable.
Contact Ruchira